Photograph of Rochelle, our associate

Context. Counsel. Communications.

We deliver strategic communications and reputation risk advice and services for leaders and institutions. We work in partnership with our clients, taking time and consideration to understand the challenges they face, and help them seize opportunities and manage risk.

Strategic communication is the act of engaging with the people who matter most to your institution, with a view to protect and improve your reputation and make your business or your institution more resilient. 

Malcolm Robertson

Founding partner

Our Services

Making your voice heard in an increasingly crowded public debate is about demonstrating the positive difference you bring to your stakeholders and communities and why your opinions can help shape better policy. Our unrivalled insight and network in Scotland and across the UK will help you better represent yourselves with policymakers and other important audiences.

  • Political and regulatory advice
  • Government relations
  • Stakeholder and community engagement
  • Parliamentary committee training
  • Issues management
  • Insight and monitoring

Find out more about our Public and Government Affairs offering.

Print. Digital. Social. Cutting-through today’s 24-hour media cycle requires compelling stories, told with purpose. Our team is on the pulse of what works in today’s landscape, harnessing relationships built over decades with editors and journalists  at the UK’s most influential titles.

  • Media strategy and handling
  • Media training
  • Outsourced press office
  • Content and copywriting
  • Digital and social

Find out more about our bespoke Media Training courses.

How we respond in a crisis can be the measure of us as organisations or leaders. that’s why it’s important to prepare for any eventuality and have trusted counsel by your side, from start to finish and beyond. Our team of experienced crisis handlers will help you to deal with the unexpected, and to protect and enhance your reputation through difficult times.

  • Organisational resilience support
  • Crisis response and planning
  • Reactive issues management
  • Reputation management

Corporate restructuring activities range from simple strategic actions that can be executed in a short timeframe, to hugely complex transformation programmes that take years to work through. Charlotte Street Partners provides strategic communications advice and hands-on support to institutions and leaders facing a range of challenges, tailoring our support to fit the client and the circumstances.

  • Situation-specific media training
  • Comprehensive stakeholder mapping exercises
  • Scenario testing
  • Preparing for an information leak
  • Bolstering in-house comms team capacity

Today’s leaders need the insight, counsel and support to build reputations that will serve them well over the long-term. We have worked with some of Scotland and the UK’s most impactful businesses, institutions and leaders, serving as a partner to boards, CEOs and senior communications professionals as they think about long-term reputation management.

  • Executive profile raising
  • Thought leadership
  • Leadership coaching
  • Reputation audit
  • Narrative and messaging

Reputation in the capital markets matters. We have advised on some of the FTSE’s most exciting financial stories – with a particular emphasis on AIM and Scotland-focused plcs in the FTSE250 – including IPOs, mergers and acquisitions and fundraising. We can help you master your financial communications and guide you through sensitive issues and transactions.

  • AIM and FTSE250 specialists
  • Financial calendar communications
  • M&A, deal and transactions advisory
  • Fundraising for private or public

Charlotte Street were instrumental in the creation of our crisis comms strategy… As our retained agency, the team is always responsive and quick to provide their support, however short the notice and whatever the issue that is arising. A pleasure to work with.

Alasdair Munro

Head of marketing and communications, FNZ

Subscribe to our briefings

Stay up to date with latest news from
Charlotte Street Partners